Shopping Centres In Australia To Get Pick Up And Return Parcels


Are you familiar with the feeling of skipping to receive your online order, just because you were still at work when the package arrived at your door, or you were simply out?

This problem will no longer bother any of numerous online buyers all over Australia.  Westfield and Stockland are making it easier for you, by partnering with logistics company CouriersPlease (CP). Pick up and return parcel points will be set up across 31 shopping centres all around the state and people will be able to pick up their orders at the place and  time they find most convenient.

This new project will allow Australians who shop online through a CouriersPlease-partnered retailer to pick up their purchases from lockers, dubbed POPStations, launched in 22 Westfield shopping centres, and nine Stockland centres across three states.

Market research, taken recently, has shown 48 per cent of shoppers collect parcels from flexible delivery locations, because they are often not home to receive the parcel, and 29 per cent choose delivery collection points for the convenience.

Research also shows the buyers are becoming  more demanding, constantly searching for more efficient delivery methods, which includes parcel lockers and third-party retailers like convenience stores, and home-delivery subscription services.

People who buy products online will now be able to redirect their parcel delivery to a shopping centre POPStation during the goods transit process, if they will not be home to sign for it. This kind of flexibility will be crucial in making the shopping easier.

CP CEO Mark McGinley said: CP’s partnerships with Westfield and Stockland are helping to evolve goods delivery alongside the changes in retail, and helping consumers combine their enjoyment of online shopping with the bricks-and-mortar retail experience. We partnered with technology company TZ in 2015 to develop the POPStations, when we knew the Australian market needed more flexibility in parcel deliveries. POPStations enhance the online shopping experience for Australian shoppers by allowing customers to send parcels at a time that suits them, at a location that suits them.

Australian delivery start-up ParcelPoint was launched five years ago, with the aim of turning places like convenience stores, newsagencies and shopping centres into stops where people could collect and return their online orders on weekends or whenever it suits them. In the past two years, they claim the business skyrocketed.

Today, more than 200 retailers are using their services and the good practise is spreading to the malls across Australia. So, the next time you order something online, feel relaxed about not waiting for the deliverer to knock at your door. You have 31 option for taking the package at your own perfect timing.

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